Managed Services of Previder
What are Managed Services?
Managed Services involve outsourcing business processes, in this case your IT processes, to an external service provider. With Previder Managed Services, we manage and maintain your organisation’s IT environment. As your Managed Service Provider, we take responsibility for your IT services.
What does a Managed Service Provider do?
As a Managed Service Provider, we handle the full scope of monitoring, managing and optimising IT infrastructure, including data storage. Finding skilled IT professionals in today’s labour market is challenging. Continuously developing, retaining and motivating them is an even greater challenge. At Previder, we invest continuously in our people through training, certifications and learning on the job. This ensures you always benefit from up to date expertise and proven IT knowledge.
Why choose Managed Services?
No longer searching for affordable and qualified IT staff, reduced investments in hardware, software and maintenance, and the ability to focus on core business activities are just a few of the benefits of Managed Services. Are you looking for IT that simply works, without daily involvement? Do you want a partner that supports you from strategy to operations, from workplace to cloud? Then Previder is your IT partner.
What are the benefits of Managed Services?
Key benefits include focus on core activities, cost savings, fully managed IT, no expensive in house hardware and secure data storage in reliable datacenters.
Focus on core activities
When Previder manages your IT, you can focus fully on your core business. Updates, backups, maintenance, security and monitoring are all handled by our specialists. We proactively identify potential issues and prevent incidents before they impact your operations.
Cost efficiency
Managed Services often result in cost savings. Salaries for IT staff, external hiring, hardware, maintenance and monitoring all come at a cost. As this is our core business and we operate at scale, Previder can deliver these services at more competitive rates than in house operations. In addition to direct cost savings, Managed Services reduce indirect costs such as training, infrastructure upgrades and the risk of downtime.
Scalability and flexibility without owning hardware
Investing in hardware limits flexibility and requires reinvestment as technology ages. With Previder Managed Services, you always use up to date technology and can scale capacity up or down whenever required.
The benefits of our own datacenters
Previder Managed Services are delivered from our own twin datacenters, providing several advantages:
Uptime
Our datacenters in Hengelo are located kilometres apart, with network, cooling and power designed for maximum availability. In addition, we operate two more datacenters in the south of the Netherlands, all located within European territory and under European jurisdiction.
Certifications
Previder datacenters are certified according to key standards for quality, environmental management, privacy and information security, including NEN 7510 and ISO 9001, 14001, 27001, 27017 and 27018.
Data security
Your data is stored in datacenters located within European territory and under European jurisdiction, eliminating concerns associated with non European cloud providers.
Sustainability
Our datacenters operate on 100 percent green energy with a strong focus on energy efficiency.
Complete service portfolio
From IaaS and PaaS to fully managed workplaces, Previder delivers stable and secure Managed Services from its datacenters.
Focus on the end user
With Previder Managed Services, you no longer need to worry about whether end users are working efficiently. Professional end user support is a core component of our services.
Our expert support teams are always available to answer questions, resolve issues and provide technical assistance. Whether it involves software issues, hardware incidents or general IT questions, we ensure users receive the support they need.
Through proactive management and monitoring, we detect and resolve issues early. Systems remain optimised and bottlenecks are identified and addressed.
With Previder as your Managed Service Provider, you can rely on our experience and expertise to improve IT support for end users and enable productive, efficient work.
All benefits at a glance
Regardless of where your IT systems are hosted, Previder provides both support and management through one central point of contact.
In the event of a priority 1 incident, you can rely on our support outside regular business hours.
Our specialists perform activities remotely, ensuring efficiency and fast response times.
A dedicated service manager monitors quality and continuously optimises service delivery.
We monitor and manage your IT infrastructure to continuously optimise availability and performance.
You choose the level of support that fits your organisation, with the flexibility to combine support and managed services.
Before the start of a PreSupport subscription, we conduct an intake. Each year, we review your environment and provide targeted improvement recommendations.
Overview of our Managed Services
PreSupport
Subscription based technical support tailored to your organisation’s needs.
PreControl
Full management of networks, servers, storage and other IT components.
Service Management
Three service levels, Base, Advanced and Premium, focused on process optimisation and collaboration.
Get Started
Curious about the benefits of Managed Services for your organisation?
Managed Services FAQ
1. What are the costs of Managed Services at Previder?
- Costs vary depending on the required services and scale. Previder provides tailored pricing models and packages.
2. Are customisation options available?
Yes. Previder delivers solutions tailored to your organisation’s specific needs, regardless of sector.
3. How does Previder handle data security and privacy?
Previder follows strict data protection protocols and complies with NEN 7510 and ISO standards such as 9001, 14001, 27001, 27017 and 27018.
4. What sustainability initiatives are in place at Previder datacenters?
Our datacenters operate on 100 percent green energy with a strong focus on energy efficiency and sustainability.
5. How flexible are Previder’s services?
Services and capacity can be scaled up or down easily based on your organisation’s growth and needs.
6. What support services does Previder provide?
Previder offers extensive end user support, including hardware support, and proactive management and monitoring.
7. Which certifications does Previder hold?
Previder holds certifications including ISO 9001, 14001, 27001, 27017, 27018 and NEN 7510.
8. What are the specific benefits of the twin datacenters?
Twin datacenters provide high availability, strong security, sustainability and scalable services through a redundant infrastructure across multiple locations.